Power to the people: The rise of the citizen developer

As the often-cited quote from American entrepreneur and investor Marc Andreesen goes “software is eating the world”. These days, nearly every company is a software company in some way. Software is used to run payroll, marketing, client relations and customer services to improve operational efficiency, drive innovation, and generate revenue.

Yet in the face of demand for applications, supply is unfortunately scarce. It’s no surprise, as IT management teams are often stretched and overworked, working on mission-critical projects and helping to keep businesses running (particularly more so during the COVID-19 pandemic). That’s why organizations are on a quest to find new ways to provide employees with access to modern applications that will help them do a better job more efficiently.

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